Payoneer

Overview

Payoneer is an e-Wallet that allows you to transfer money between countries or receive money from abroad. Payoneer offers withdrawals to local banks as well as a credit card that can be used to withdraw money and make purchases directly from your Payoneer account.

Available currencies

• United States Dollar (USD)

• Euro (EUR)

Please note that if the currency of your balance in Smartcat is different from the selected currency of your Payoneer Wallet, then the funds will be converted to the currency of your Payoneer Wallet at the Smartcat exchange rate.

Commission

1 USD + 0.5% of the withdrawal amount. The fee will be converted into the payout currency at the time of the transaction.

Minimum and maximum payout amount

The minimum amount of one payout is 10 USD or 10 EUR.

Smartcat allows setting the minimum amount, starting from which the payment will be sent to you. You can learn more in the article "Set a minimum payout amount".

Required details

If you want to receive money this way, you need to go through the process of adding a payment method:

1. Login to your Smartcat account

2. Go to the My payouts section

3. Choose the payment method Payoneer in USD or EUR

4. Choose the currency of your wallet

5. Click "Link Payoneer Account"

6. Sign in to your Payoneer account

7. If the method is successfully added, you will be redirected back to the Smartcat account and see that your method has been successfully selected.

Advantages

• Speed. Payouts are processed up to 3 business days on the Smartcat side and up to 1 business day on the Payoneer side

• Simplicity. There is no need to fill out a lot of details, just specify your Payoneer account.

• Availability. Available in many countries

Flaws

Additional Payoneer fee when withdrawing funds from Payoneer to a bank account. If you want to eventually receive funds to a bank account, we recommend you to choose the "Bank Transfer" method.

Frequently Asked Questions

I chose this method, but the payment was rejected. Why?

Act as follows:

• Make sure your Payoneer account is active

• Make sure you are fully verified by Payoneer and your account is verified for future use

I cannot find the payment. What does the payment look like on the bank statement?

If you cannot find the payment, please check your Payoneer account statement for transactions from the Smartcat sender with the reference: Payment ID: PO-XXXXXX-XXXXX for translation and related services. Your PO order number for which the payment was sent (See My Payouts - Payout History for details).

I received a payment. What details should be used for billing?

When receiving funds by Payoneer in USD, EUR, you need to provide the following Smartcat details in your account:

• Company name: Smartcat Platform Inc.

• Company address: 2810 N Church St PMB 50985, Wilmington, Delaware, 19802-4447, USA

Countries where receiving Payoneer payments is available

To see if this method is available to you, check your options when adding a payout method in the My Payouts section. If it is listed for your chosen country or region, you can connect your existing Payoneer account as a withdrawal method. Payoneer is available in the following countries:

Armenia, American Samoa, Antarctica, French Southern Territories, Antigua and Barbuda, Australia, Austria, Azerbaijan, Burundi, Belgium, Benin, Bonaire, Burkina Faso, Bangladesh, Bulgaria, Bahrain, Bahamas, Bosnia and Herzegovina, Saint Barthélemy, Belarus, Belize, Bermuda, Bolivia, Brazil, Barbados, Brunei Darussalam, Bhutan, Bouvet Island, Botswana, Central African Republic, Canada, Cocos (Keeling) Islands, Switzerland, China, Côte d'Ivoire, Cameroon, Democratic Republic of the Congo, Congo, Colombia, Comoros, Cabo Verde, Costa Rica, Curaçao, Christmas Island, Cayman Islands, Cyprus, Czechia, Germany, Djibouti, Dominica, Denmark, Dominican Republic, Algeria, Ecuador, Eritrea, Western Sahara, Spain, Estonia, Ethiopia, Finland, Fiji, Falkland Islands (Malvinas), France, Faroe Islands, Micronesia, Gabon, United Kingdom, Georgia, Ghana, Gibraltar, Guinea, Gambia, Guinea-Bissau, Equatorial Guinea, Greece, Grenada, Greenland, Guatemala, French Guiana, Guadeloupe, Guam, Guyana, Hong Kong, Heard Island and McDonald Islands, Honduras, Croatia, Haiti, Hungary, India, British Indian Ocean Territory, Ireland, Iceland, Israel, Italy, Jamaica, Jersey, Jordan, Japan, Kazakhstan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Saint Kitts and Nevis, Korea, Kuwait, Lao PDR, Lebanon, Liberia, Libya, Saint Lucia, Liechtenstein, Sri Lanka, Lesotho, Lithuania, Luxembourg, Latvia, Macao, Saint Martin (French part), Monaco, Moldova, Madagascar, Maldives, Mexico, Marshall Islands, Macedonia, Mali, Malta, Myanmar, Montenegro, Mongolia, Mozambique, Mauritania, Montserrat, Martinique, Mauritius, Malawi, Malaysia, Mayotte, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Niue, Netherlands, Norway, Nauru, New Zealand, Oman, Pakistan, Palau, Papua New Guinea, Poland, Puerto Rico, Philippines, Palestine, Paraguay, Peru, Portugal, Panama, French Polynesia, Qatar, Réunion, Romania, Russian Federation, Rwanda, Saudi Arabia, Senegal, Singapore, South Georgia and the South Sandwich Islands, Solomon Islands, Sierra Leone, El Salvador, San Marino, Somalia, Saint Helena, Svalbard and Jan Mayen, Serbia, South Sudan, Sao Tome and Principe, Suriname, Slovakia, Slovenia, Sweden, Swaziland, Sint Maarten (Dutch part), Seychelles, Turks and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Tokelau, Turkmenistan, Timor-Leste, Tonga, Trinidad and Tobago, Tunisia, Turkey, Tuvalu, Taiwan, United Republic of Tanzania, Uganda, Ukraine, United States Minor Outlying Islands, Uruguay, United States of America, Uzbekistan, Holy See, Saint Vincent and the Grenadines, British Virgin Islands, U.S. Virgin Islands, Viet Nam, Vanuatu, Wallis and Futuna, Samoa, Yemen, South Africa, Zambia, Zimbabwe