Payout methods for suppliers: setup, options, and timelines

Overview

Smartcat offers several payout methods for suppliers, depending on your country. This article explains how to set up your payout method, what to expect from processing timelines, and how to track your payment history.

When to use it

• You are setting up your payout details for the first time

• You want to change your payout method

• You want to check available payout options for your country

• You want to understand payout fees and processing times before selecting a method

How to use it

⚠️The payment details for the account must match the details of the Smartcat account, otherwise Smartcat suspends the payments.

Set up a payout method

1. Go to My Payouts

2. Review the available payout methods listed — options depend on the country set in your profile

3. Click Select next to your preferred method

4. Fill in all required details (bank account number, PayPal email, Payoneer account, and so on)

5. Click Save

6. Set your minimum payout threshold. Payouts are sent automatically when your balance reaches this amount

7. Some payment methods, such as PayPal, require additional safety confirmations, which much be completed before you can receive payment

Result: Your payout method is active. Smartcat will send payments within 5 days when your balance meets your threshold.

Review fees and limitations

Each payout method displays its own fees, limitations, and requirements in its description in My Payouts. Review these before selecting a method.

Check your payout history

1. Go to My Payouts

2. Select the Payout history tab

Result: A full record of past payouts appears, including dates, amounts, and methods used.

Requirements and limitations

• Available payout methods depend on the country set in your Smartcat profile

• Each method has its own minimum withdrawal amount and transaction fees, shown in the method description

• If your country is not listed, contact support@smartcat.ai

FAQs

How long do payouts take to arrive?

Payouts are processed within 5 business days from the date the invoice is generated. The payment may be affected by the country and timeline associated with the project.

I set up my payout method but haven't received a payment yet. What should I do?

Check that your balance has reached your minimum payout threshold. If it has and more than 5 business days have passed, contact support@smartcat.ai.

Can I have more than one payout method?

You cannot have more than one payment method. If you have one configured and add another, you must Replace the previous method or Cancel adding a new method.

Why can’t I see my preferred payout method on the list of methods?

Some payout methods may be unavailable in your country, but if you change the country associated with your account you can add it.