Bank card in USD, EUR, or UAH

Overview

When you use the Bank card payout method, you get payment for your work directly to your bank card.

Available currencies

• US dollar (USD)

• Euro (EUR)

• Ukrainian hryvnia (UAH)

Please note that if the currency of your balance in Smartcat is different from the selected currency of your bank card, then the funds are converted to the currency of your bank card using the Smartcat exchange rate.

Commission

The commission fee is:

• 4% of the payment amount for Armenia, Azerbaijan, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Uzbekistan, Ukraine, unless you have special agreements with the customer.

• 2.9% of the payment amount for other countries, unless you have special agreements with the customer.

You can view a list of companies that are reimbursing your commission in the My Payouts section (click Learn more on your payout method).

Minimum payout amount

• USD: from 10 USD

• EUR: from 10 EUR

• UAH: from 270 UAH

Smartcat allows setting the minimum amount, starting from which the payment is sent to you. For more information please refer to this article.

Details required for receiving payments

To receive payment in USD, EUR, UAH, you must select the payout currency, then enter the card number, card expiration date, cardholder's name in Latin letters.

Please note that the first and last name must match the one you specified in your profile. According to clause 4 (B) of the user agreement, the information specified in the account must be complete and reliable, therefore we cannot make payments to a card that is not issued to you.

Advantages

• Speed. Payouts are processed up to 3 business days on the Smartcat side and up to 1 business day on the side of the bank that issued the card;

• Simplicity. No need to fill in a lot of details.

Concerns

Some banks may restrict the receipt of this type of payment (OST transactions - Original Credit Transfer). If the payment to your card was declined for this reason, you can try to link the card of another bank.

Supported payment systems

• Bank card in USD, EUR, UAH (VISA, Mastercard, Maestro)

• Receiving a payment to a card in UAH is available only for Ukraine.

Frequently Asked Questions

Q: I chose this method, but the payment was rejected. Why?

A: We recommend following these steps:

• Make sure that your card details are entered correctly, and that the card is active and has not expired.

• If the card details are correct and the card is active, contact the bank that issued the card to find out the reasons for the payment rejection.

• Make sure your card is a debit or credit card, prepaid cards are not accepted.

Q: What should I do if the payment is listed as successfully sent in my personal account, but the funds have not been credited to the card?

A: We recommend following these steps:

• Please make sure that you have linked the same card that you expect to receive funds to.

• Check your card statement. You may not have received a credit notification, but the money was received on your card.

• Contact our support team. Along with the request, we recommend that you send your card statement, which should clearly show your name and the last 4 digits of your card, and the date of the statement request should be from the date the payment was sent to the current date.

• Follow the advice of the support team. If, according to Smartcat, the payment was successful, then we will provide you with ARN and RNN codes as proof of payment. RRN (Reference Retrieval Number) / ARN (Acquirer's Reference Number) are unique identifiers assigned by the servicing bank when the payment is initiated.

• You need to contact the claims department of your bank with a written application with ARN and RNN, indicating that this amount was sent directly to the card via Visa Direct / Mastercard Moneysend.

• If the bank does not find the transaction, please ask for an official letter of confirmation from the issuing bank that the payment using the details provided could not be found.

Q: I have funds in my balance and added a card as a payout method, but Smartcat did not send the payment, why?

A: There may be several reasons:

• Your payment deadline has not come up. We usually send funds within 5 days after they are credited to your Smartcat account balance.

• Your balance has not reached the minimum payout amount after which Smartcat can send you a payment. For more information please refer to this article.

Q: For which countries is this method available?

A: To see if this method is available to you, check your options when adding a payout method in the My Payouts section. If it is listed for the country or region you selected, you will be able to link your bank card as a payout method.

Available countries for receiving card payments in USD and EUR

Åland Islands, Algeria, Andorra, Anguilla, Antarctica, Antigua and Barbuda, Aruba, Benin, Bermuda, Bhutan, Bonaire Sint Eustatius and Saba, Bosnia and Herzegovina, British Indian Ocean Territory, Bulgaria, Cameroon, Cabo Verde, Cayman Islands, Chile, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Croatia, Curaçao, Cyprus, Czechia, Denmark, Dominica, Ecuador, Egypt, Equatorial Guinea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guernsey, Guinea-Bissau, Guyana, Heard Island and McDonald Islands, Holy See, Hungary, Iceland, Indonesia, Isle of Man, Italy, Jersey, Kenya, Kiribati, Korea, Kuwait, Lao People's Democratic Republic, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Malta, Marshall Islands, Martinique, Mauritania, Micronesia, Monaco, Montenegro, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Niger, Norfolk Island, Northern Mariana Islands, Norway, Oman, Palau, Papua New Guinea, Peru, Philippines, Pitcairn, Poland, Réunion, Romania, Saint Barthélemy, Saint Helena Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, American Samoa, San Marino, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, Solomon Islands, South Africa, South Georgia and the South Sandwich Islands, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Thailand, Togo, Tokelau, Tonga, Tunisia, Turks and Caicos Islands, United Kingdom of Great Britain and Northern Ireland, United States Minor Outlying Islands, Uruguay, Viet Nam, British Virgin Islands, U.S. Virgin Islands, Wallis and Futuna, Western Sahara

Related articles

• Minimum payout amount

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