Providing linguist tenure/experience evidence for ISO 17100 compliance audits

Providing linguist tenure/experience evidence for ISO 17100 compliance audits

Some agency customers (e.g. ISO 17100-certified LSPs) need evidence of a specific Marketplace linguist's years of professional translation experience for their own vendor-compliance audits.

Smartcat cannot attest that a linguist meets a specific years-of-experience threshold. A linguist's experience and education fields on their profile are self-reported and unverified by Smartcat, so we don't confirm or certify them against a standard like ISO 17100's FTE-year requirements.

What Smartcat can provide instead: platform tenure data. On request, Support can pull:

• Account creation date

• Date of the linguist's earliest paid job/payout on the platform

• Continuity of paid work across years (e.g. paid tasks in every year since joining)

• Volume worked (number of paid tasks, word count)

This substantiates how long and how actively a linguist has worked through Smartcat — it does not confirm full-time-equivalent years or any experience gained outside the platform.

How to request this: Contact Smartcat Support with the linguist's name and the audit requirement. This is a manual lookup — there is no self-service report or export for this today.

If platform tenure data isn't sufficient for your audit (e.g. you need confirmation of FTE years specifically), ask Support to escalate to the Marketplace Delivery team, who can review and confirm a specific linguist's experience directly in some cases.