Customize your branded Client Portal

Overview

If you have a paid subscription, you can customize the design of your Client Portal. By default, the standard Smartcat portal looks like this:

Standard Smartcat Client Portal with default branding

You can also customize the portal with your logo, colors, and fonts to match the overall look of your corporate site. For example:

Client Portal customized with company logo, colors, and fonts


Information needed for customization

Your customer success representative can provide you with a list of the information needed to complete the customization process. To set up your branded portal, you provide the following:

  • The primary URL of your company website. Example: http://www.mycompany.com

  • The domain (a subdomain of the primary domain used for your website) you want to use for the portal. Example: orders.mycompany.com

  • Contact information such as phone and email

  • The colors you want to use for the portal. Every button can be colored to your preference using HEX color values (example: #C71585). If this is your first time, you can use a tool like https://www.colorcodepicker.com/ to get HEX values

  • Links to your Terms of Use and Privacy Policy, if you have them, or a deadline calculation formula

📌 You also set up a CNAME record on your DNS server for the portal domain. Your customer success representative can help you if you are not sure how to do this.

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