Smartcat provides cutting-edge language AI solutions with unparalleled customer support, ensuring a seamless experience for your success.
The Smartcat Help Center is the place where all types of Smartcat questions have answers, whether you’re an organization, language service provider, or freelance linguist.
Contact the Smartcat support team for technical and platform queries. Use our web form support for quick resolutions.
Get in touch with our legal team for queries relating to contracts, legal frameworks or regulatory requirements.
Have you noticed content on Smartcat that raised your suspicions of fraud or other illicit activity? Let us know by submitting a report.
Schedule a call with our solutions experts to learn how Smartcat can take your content and translation performance to the next level.
Our expert support team is comprised of linguists and technology enthusiasts passionate about delivering outstanding customer experiences. They possess in-depth knowledge of our language translation tool and are ready to assist you at every step.
We rigorously adhere to Service Level Agreements (SLAs) to ensure prompt and reliable customer support. Expect responses based on issue severity and customer plans. Our team continually undergoes training to elevate our support service standards.