Customizing your branded Client Portal

If you have purchased a subscription, you will have the option to customize the design of the portal. The standard Smartcat portal looks like the screenshot below:


On the other hand, it is possible to customize the portal using your logo, colors, and fonts to match the overall look of your corporate site. For example:


Your customer success representative can provide you with a list of the information that we need to complete the customization process. Here are some details that we will need for your branded portal:

  • The primary URL to your company website. Example:
  • The domain (a subdomain of the primary domain used for your website) you would like to use for the portal. Example:
  • Contact information like phone and email
  • Colors you want to use for the portal, literary every button can be colored according to your wish, by using the HEX colors values (Example: #C71585). You can use a tool like to get Hex values if you do this for the first time
  • You’ll also have to set up a CNAME record on your DNS server for the portal domain. We will help you if you don't know how :)
  • Some other details like links to your ToU and Privacy Policy if exist or a deadline calculation formula


Did this article help you find the answer you were looking for? If not or if you have further questions, please contact our support team.

Was this article helpful?

Do you need a human-assisted guidance? 🙌

Request a demo