Payoneer

Explore how to use Payoneer with Smartcat for international money transfers and payments, including setup, supported currencies, fees, minimum payout, and withdrawal options.

Payoneer (https://www.payoneer.com/) is an e-Wallet that allows you to transfer money between countries or receive money from abroad. Payoneer offers withdrawals to local banks as well as a credit card that can be used to withdraw money and make purchases directly from your Payoneer account.

Available currencies

  • United States Dollar (USD)

  • Euro (EUR)

Please note that if the currency of your balance in Smartcat is different from the selected currency of your Payoneer Wallet, then the funds will be converted to the currency of your Payoneer Wallet at the Smartcat exchange rate.

Commission

Smartcat does not charge any fees when sending payments to Payoneer. Payoneer, however, deducts its commission from the recipient for crediting funds. Usually this fee is equivalent to 3 USD, but fees may also vary depending on your country. Contact Payoneer support to find out the exact amount of the commission.

Minimum and maximum payout amount

The minimum amount of one payout is 7 USD or 7 EUR.

Smartcat allows setting the minimum amount, starting from which the payment will be sent to you. You can learn more in the article "Set a minimim payout amount".

Required details

If you want to receive money this way, you need to go through the process of adding a payment method:

1. Login to your Smartcat account

2. Go to the My payouts section

3. Choose the payment method Payoneer in USD or EUR

4. Choose the currency of your wallet

5. Click " Link Payoneer Account"

6. Sign in to your Payoneer account

7. If the method is successfully added, you will be redirected back to the Smartcat account and see that your method has been successfully selected.

Advantages

  • Speed. Payouts are processed up to 3 business days on the Smartcat side and up to 1 business day on the Payoneer side

  • Simplicity. There is no need to fill out a lot of details, just specify your Payoneer account.

  • Availability. Available in many countries

Flaws

Additional Payoneer fee when withdrawing funds from Payoneer to a bank account. If you want to eventually receive funds to a bank account, we recommend you to choose the "Bank Transfer" method.

Frequently Asked Questions

I chose this method, but the payment was rejected. Why?

 Act as follows:

  • Make sure your Payoneer account is active

  • Make sure you are fully verified by Payoneer and your account is verified for future use

I cannot find the payment. What does the payment look like on the bank statement?

If you can not find the payment, please check your Payoneer account statement for transactions from the Smartcat sender with the reference:

Payment ID: PO-XXXXXX-XXXXX* for translation and related services.

*Your PO order number for which the payment was sent (See My Payouts - Payout History for details)

I received a payment. What details should be used for billing?

When receiving funds by Payoneer in USD, EUR, you need to provide the following Smartcat details in your account:
Company name: Smartcat Platform Inc.
Company address: 2810 N Church St PMB 50985, Wilmington, Delaware, 19802-4447, USA

Countries where receiving Payoneer payments is available

To see if this method is available to you, check your options when adding a payout method in the My Payouts section. If it is listed for your chosen country or region, you can connect your existing Payoneer account as a withdrawal method.

Armenia

Cameroon

Ghana

Cambodia

Mauritius

Senegal

United Republic of Tanzania

American Samoa

Democratic Republic of the Congo

Gibraltar

Kiribati

Malawi

Singapore

Uganda

Antarctica

Congo

Guinea

Saint Kitts and Nevis

Malaysia

South Georgia and the South Sandwich Islands

Ukraine

French Southern Territories

Cook Islands

Guadeloupe

Korea

Mayotte

Saint Helena

United States Minor Outlying Islands

Antigua and Barbuda

Colombia

Gambia

Kuwait

Namibia

Svalbard and Jan Mayen

Uruguay

Australia

Comoros

Guinea-Bissau

Lao People's Democratic Republic

New Caledonia

Solomon Islands

United States of America

Austria

Cabo Verde

Equatorial Guinea

Lebanon

Niger

Sierra Leone

Uzbekistan

Azerbaijan

Costa Rica

Greece

Liberia

Norfolk Island

El Salvador

Holy See

Burundi

Curaçao

Grenada

Libya

Nigeria

San Marino

Saint Vincent and the Grenadines

Belgium

Christmas Island

Greenland

Saint Lucia

Nicaragua

Somalia

British Virgin Islands

Benin

Cayman Islands

Guatemala

Liechtenstein

Niue

Saint Pierre and Miquelon

U.S. Virgin Islands

Bonaire

Cyprus

French Guiana

Sri Lanka

Netherlands

Serbia

Viet Nam

Burkina Faso

Czechia

Guam

Lesotho

Norway

South Sudan

Vanuatu

Bangladesh

Germany

Guyana

Lithuania

Nauru

Sao Tome and Principe

Wallis and Futuna

Bulgaria

Djibouti

Hong Kong

Luxembourg

New Zealand

Suriname

Samoa

Bahrain

Dominica

Heard Island and McDonald Islands

Latvia

Oman

Slovakia

Yemen

Bahamas

Denmark

Honduras

Macao

Pakistan

Slovenia

South Africa

Bosnia and Herzegovina

Dominican Republic

Croatia

Saint Martin (French part

Panama

Sweden

Zambia

Saint Barthélemy

Algeria

Haiti

Monaco

Pitcairn

Swaziland

Zimbabwe

Belarus

Ecuador

Hungary

Moldova

Peru

Sint Maarten (Dutch part

Belize

Eritrea

Isle of Man

Madagascar

Philippines

Seychelles

Bermuda

Western Sahara

India

Maldives

Palau

Turks and Caicos Islands

Bolivia

Spain

British Indian Ocean Territory

Mexico

Papua New Guinea

Chad

Brazil

Estonia

Ireland

Marshall Islands

Poland

Togo

Barbados

Ethiopia

Iraq

Macedonia

Puerto Rico

Thailand

Brunei Darussalam

Finland

Iceland

Mali

Portugal

Tajikistan

Bhutan

Fiji

Israel

Malta

Paraguay

Tokelau

Bouvet Island

Falkland Islands (the [Malvinas]

Italy

Myanmar

Palestine

Turkmenistan

Botswana

France

Jamaica

Montenegro

French Polynesia

Timor-Leste

Central African Republic

Faroe Islands

Jersey

Mongolia

Qatar

Tonga

Canada

Micronesia

Jordan

Northern Mariana Islands

Réunion

Trinidad and Tobago

Cocos (Keeling Islands

Gabon

Japan

Mozambique

Romania

Tunisia

Switzerland

United Kingdom of Great Britain and Northern Ireland

Kazakhstan

Mauritania

Russian Federation

Turkey

China

Georgia

Kenya

Montserrat

Rwanda

Tuvalu

Côte d'Ivoire

Guernsey

Kyrgyzstan

Martinique

Saudi Arabia

Taiwan