Organization Admin Role

The Organization Admin Role is an Enterprise-only capability that enables centralized governance of subscription access and translation consumption across multiple workspaces within a single organization.

This role is designed for large organizations that need more advanced permissions and control as they scale across teams and regions.

Availability and access

The Organization Admin Role is available for Enterprise-tier organizations only and is not enabled by default.

To get access:

• Smartcat must enable organization-level management for your organization

• Smartcat must assign the Organization Admin role to designated users

If you believe your organization would benefit from organization-level governance, contact your Smartcat Customer Success Manager to request access.

• Enterprise-tier organizations only.

• Users explicitly assigned the Organization Admin Role by Smartcat.

Translation consumption management

Organization Admins can:

• View translation consumption at the organization level

• Allocate translation consumption capacity across workspaces

• Reclaim unused capacity from workspaces

• Allow workspaces to consume from a shared organization-level pool

(Translation consumption includes Smartwords usage.)

Subscription access and control

Organization Admins can:

• View organization-level subscription details, including plan, term, and limits

• Pause or resume shared subscription access for existing workspaces

• Allow new workspaces to receive shared subscription benefits

All controls are scoped to a single organization and respect existing workspace permissions.

Important limitations

• Organization Admins cannot manage Smartwords or packages purchased directly by individual workspaces

• Organization-level controls are available only while the organization remains on an Enterprise plan

• The Organization Admin role cannot be assigned by customers and must be assigned by Smartcat

• This role does not grant access to project, user, or billing data beyond existing permissions

The Organization Admin Role is available for Enterprise-tier organizations only and requires Smartcat to enable it for your organization. To get access, contact your Smartcat Account Manager. Once enabled, Smartcat will assign the Organization Admin role to designated users in your organization.