Organization Admin Role (Enterprise)

The Organization Admin Role allows customers on the Enterprise plan to centrally manage subscriptions and Smartwords across all workspaces within a single organization.

• Enterprise-tier organizations only.

• Users explicitly assigned the Organization Admin Role by Smartcat.

Smartwords management

• View the total organization-level Smartwords balance

• Allocate Smartwords to workspaces

• Reclaim unused Smartwords from workspaces

• Enable workspaces to consume from a shared org-level Smartwords pool

Subscription visibility and control

• View organization-level subscription details (plan, term, limits)

• Pause or resume existing workspaces’ access to shared subscription benefits.

• Allow new workspaces to receive shared subscription benefits.

If you believe your organization would benefit from centralized Smartwords and subscription management, contact your Smartcat Customer Success Manager to request access.

Note: This role is not enabled by default. A Smartcat CSM must assign the Organization Admin role before it becomes available.