en

Sign inBook a demoGet Started Free

Help Center

  • For LSPs
  • For freelancers
  • For organizations
  • Guides by role

    • Understand transaction costs compensation for vendors

    Learn how customers can compensate for transaction costs in Smartcat, ensuring vendors receive full payment without deductions, with a breakdown of costs provided monthly.

    Transaction costs are fees for sending money to vendors. Fees are charged by banks and payment systems.

    By default, those fees are subtracted from the payment amount sent to the contractor. However, if a customer wants their contractor to receive payment in full without having to bear the cost of extra commissions, customer can compensate for the transaction costs.

    How to compensate transaction costs for vendors

    Please, keep in mind that compensation is available for all workspace members with one exception — vendors found through Smartcat Marketplace.

    How compensation works

    On the last business day of the month, we calculate total transaction costs for all payments that were sent to your contractors during the reporting month. This amount is invoiced to you.
    We will email you a breakdown of transaction costs within 5 business days. This breakdown includes the amount of the commissions, as well as detailed description of each accrual with matching payment within the accounting period.

    Here is an example of what the invoice would look like.

    How we calculate transaction costs and how big they are

    Transaction costs depend on the payment method chosen by the contractor. That is the exact fee amount is available only after choosing payment method and receiving the payment.

    Fee amounts for each payment method are displayed below:

    Payment method

    Fee amount

    Bank card in USD, EUR, UAH, RUB

    2.9% or 4% of the transaction amount (depending on the resident country of the payment recipient)

    QIWI in RUB

    4% of the transaction amount

    - PayPal in USD (for verified Paypal accounts within USA)

    0.25 USD

    - PayPal in USD (if there is no verified Paypal accounts within USA)

    Depending on the wallet currency, 2% of the total amount with a maximum limit of 20 USD

    - US ACH transfer in USD
    - Local wire transfer in EUR (EU)
    - Payoneer in USD or EUR

    0 USD

    - Local Wire Transfer in RUB
    - Individual entrepreneur’s bank account in RUB
    - Local wire transfer in CAD (Canada)
    - Local wire transfer in INR (India)

    1 USD

    - Local wire transfer in TRY (Turkey)

    1.5 USD

    - Local wire transfer in GBP (UK)
    - Local wire transfer in AUD (Australia)

    1.25 USD

    - Local wire transfer in MXN (Mexico)

    1.6 USD

    - Local wire transfer in HKD (Hong Kong)
    - Local wire transfer in IDR (Indonesia)
    - Local wire transfer in NPR (Nepal)
    - Local wire transfer in SGD (Singapore)
    - Cheque

    2 USD

    - Local wire transfer in LKR (Sri Lanka)

    2.25 USD

    - Local wire transfer in THB (Thailand)

    2.5 USD

    - International Wire Transfer in USD
    - Local wire transfer in AED (UAE)
    - Local wire transfer in BRL (Brazil)
    - Local wire transfer in CLP (Chile)
    - Local wire transfer in JPY (Japan)
    - Local wire transfer in KES (Kenya)
    - Local wire transfer in KRW (South Korea)
    - Local wire transfer in MAD (Morocco)
    - Local wire transfer in MYR (Malaysia)
    - Local wire transfer in PEN (Peru)
    - Local wire transfer in PHP (Philippines)
    - Local wire transfer in PLN (Poland)
    - Local wire transfer in USD (El Salvador)
    - Local wire transfer in VND (Vietnam)
    - Local wire transfer in ARS (Argentina)

    3 USD