How can I delete my account?

To delete your account, please contact the Smartcat support team via email support@smartcat.ai.

Why so? The thing is, we need additional confirmation from your side to delete the account since all your balance records will be deleted along with linguistic resources. This means that if you have some completed projects that haven’t been paid for yet, we won’t be able to compensate you for them or restore translation memories or glossaries.

Do not forget to check out the account before sending the deletion request to the support team. In case you have several accounts and want to delete only one of them, let us know the email of the account you want to delete to avoid any mishap.


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